TERMS & CONDITIONS

Terms and Conditions for Vetra Online Jewelry Shop

Introduction

These Terms and Conditions ("Terms") govern your use of the Vetra Online Jewelry Shop website and services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website.

 Use of the Website

1.     Age and Authority: You must be at least 18 years old to use our website. By using the website, you confirm that you have the legal capacity to enter into these Terms.

2.     Account Creation: To place orders, you may need to create an account. You are responsible for maintaining the confidentiality of your account details and for all activities that occur under your account.

3.     Prohibited Use: You agree not to use the website for any unlawful purpose or in any way that could damage, disable, overburden, or impair the website or interfere with any other party's use and enjoyment of the website.

 Intellectual Property

All content on the website, including but not limited to text, images, and software, is the property of Vetra or its licensors. You may not reproduce, modify, or distribute any content without prior written permission from Vetra.

 Orders and Payment

1.     Order Placement: By placing an order, you offer to purchase a product subject to these terms.

2.     Payment Terms: Payment must be made in full at the time of order. We accept various payment methods, including credit cards and online payment services.

3.     Order Cancellation: We reserve the right to cancel any order if we suspect fraud or if there is an error in pricing or product information.

 Shipping and Delivery

1.     Shipping Policy: We aim to ship all orders within 24-48 hours of receipt. Delivery times vary based on your location.

2.     Delivery Responsibility: Once the order is handed over to the courier service, Vetra is not responsible for delays or losses.

 Returns and Refunds

Please refer to our [Return and Refund Policy](link to return policy page) for details on returning items and obtaining refunds.

 Warranty and Liability

1.     Product Warranty: All products are covered by a limited warranty against manufacturing defects for a period of one year from the date of purchase.

2.     Limitation of Liability: Vetra shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of the website or services.

 Changes to Terms

We reserve the right to modify these Terms at any time without notice. Your continued use of the website after any changes constitutes your acceptance of the new Terms.

 Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising out of these Terms will be resolved through arbitration in accordance with the Arbitration and Conciliation Act, 1996.

 Contact Us

For any questions or concerns regarding these Terms, please contact us at:

By using the Vetra Online Jewelry Shop website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.